Política de Privacidad

1. El Alcance

1.1 Esta política describe el tipo de Datos Personales que la Empresa recopila sobre personas físicas, así como la forma en que los trata, los comparte con terceros y protege los procesos correspondientes.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through a combination of additional information that we hold or can access.

1.3 La Política define el "tratamiento" como cualquier operación que implique el uso o la recopilación de Datos Personales, incluida su gestión, estructuración y almacenamiento.

1.4 Our services are intended for the general public and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware of any information relating to a minor, we will delete it as quickly as possible.

2. Qué datos personales tenemos sobre usted

2.1 We collect personal data when you access the service and channels or visit our website. In certain cases, we may ask you to provide your personal data.

2.2 En otros casos, recopilamos sus Datos Personales analizando el uso que hace de nuestros Servicios o de nuestros canales de atención, o bien recibiendo su información de nuestros socios externos.

3. No es necesario revelar información personal

3.1 You are under no obligation to provide us with any Personal Data. However, if you choose not to do so, we may be unable to deliver our Services or grant you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Datos personales que recibimos de usted: cualquier dato personal que nos facilite de forma voluntaria al conectarse con una plataforma de trading en línea de un tercero a través de Nosotros.

4.4 Personal information you provide specifically to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing required to protect legitimate interests.

5.4 The reasons and legal grounds on which we may use the information you provide are set out below:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with external service providers that support our operations, such as IP address hosting and storage providers, as well as services that analyze user experiences.

6.2 También puede solicitarnos que facilitemos Datos Personales específicos sobre usted a plataformas de trading de terceros. En estos casos, transmitiremos los Datos Personales que nos haya proporcionado a dichas plataformas. El uso de sus Datos Personales se rige por las respectivas políticas de privacidad de cada plataforma. Sus Datos Personales podrían compartirse con varias plataformas de trading.

6.3 The Company may share Personal Data with related entities or business partners. This gives the Company the resources to improve and refine the products and services it offers to its customers.

6.4 Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with prospective investors or buyers, or with lenders of the Company or any other group company, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group company.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or perform analytics. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain for a short period until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after you close your browser. They help the Website recognize you as a returning user and allow users to return to the website.

7.5 Please note, however, that if this occurs, some or all of the functions and features of the Website may not work as expected.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con las finalidades del tratamiento descritas en esta Política, o durante periodos más prolongados cuando lo permitan las leyes o reglamentos, las políticas y las órdenes aplicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you accept, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer required.

9. Transferencias internacionales

9.1 Su información personal puede transferirse a otros países; es decir, sus datos personales pueden enviarse a un tercer país o a organizaciones internacionales. La Empresa adopta todas las medidas necesarias para proteger los datos personales que usted facilita y garantizar que los usuarios de los datos puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company can provide information about the security measures it applies to protect your Personal Data transferred to third countries or international organisations. Email us at: support@claudd-godone.best

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free of errors. Nor can we be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 To meet legal obligations or other requirements beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control how those third parties protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions carried out through such sites or applications.

11.2 Before accessing any third-party website or application, we recommend reading its privacy policy and considering carefully before you share any Personal Data.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. When we do, we will notify you of the changes by publishing the updated Policy on our website.

12.2 If we make significant changes to this Policy, we will notify you through methods we consider appropriate and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Sus derechos

13.1 Tiene derecho a solicitar que verifiquemos la exactitud de los Datos Personales que recopilamos sobre usted, a corregir cualquier error y a eliminar los Datos Personales que no necesitemos. También puede limitar el alcance de los tipos de tratamiento de su información personal.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the Personal Data you provide. To exercise any of your rights, email the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data processed about you. Where applicable, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If requested, the data will be provided electronically. The right to access Personal Data must not conflict with the rights and freedoms of third parties. Where a request would adversely affect the rights and freedoms of another person or your own rights, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for the processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that must be performed under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Empresa que limite su tratamiento. En caso de restricción, los Datos Personales solo podrán conservarse con su consentimiento, para crear, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista un motivo de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Right to data portability Where processing is carried out by automated means and based on your consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability shall not affect the rights and freedoms of third parties.

13.8 Right to object You may object at any time to any processing of Personal Data concerning you that relies on legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue only if you cannot show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the exercise, establishment, or defense of legal claims. In the case of direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to our processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may appeal to a supervisory authority established by a Member State to protect the fundamental rights of natural persons regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning the Personal Data relating to you, as detailed in this section 13.

13.10 Le proporcionaremos la información solicitada conforme a los derechos que le asisten en virtud de la sección 13 de este acuerdo en el plazo de un mes desde la recepción de su solicitud. Este plazo podrá ampliarse hasta dos meses cuando sea necesario, según la naturaleza y el volumen de las solicitudes. En tal caso, le notificaremos la ampliación y sus motivos dentro del mes siguiente a la recepción de su solicitud.

13.11 Provided it does not conflict with Article 13 of the law, any information you request under your Article 13 rights will be provided free of charge. If a request is unfounded or excessive, in particular where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have reasonable doubts about the identity of the person who submitted a request, we may ask the requester to provide reasonable means of identification.